Delete your Vecturo Driver account
Vecturo Driver is published by Evoke Travel Management Pty Ltd. Your driver account was set up by the chauffeur company you drive for, and you can ask us to delete it at any time.
How to ask
- Email support@vecturohq.com from the email address you use to sign in to the app.
- Use the subject Delete my driver account and tell us which company you drive for.
- We reply to confirm the request came from you, and we let your company know, because the account is part of their records.
We complete the deletion within 30 days of confirming your request, and email you when it is done.
If you only want to stop using the app, you can also ask your company to deactivate your account. Signing out of the app stops notifications to that phone.
What we delete
- Your sign-in account and app sessions
- Your push notification tokens
- Your availability and notification settings
- Documents and photos you uploaded (licence, accreditation, vehicle papers)
- Photos and videos you sent for social media
- Any location points still held (we keep raw location points for 14 days at most)
What may be kept
Trips you drove are part of your company’s business records. The trip details, times, route, status updates and chat messages for those trips can be kept for as long as the company needs them for billing, tax, insurance or legal reasons. Vehicle inspection records can be kept for the same reasons. Emails you sent us, such as app feedback, stay in our support mailbox.
Read our privacy policy for more on how we handle your information.